Privacy Policy
VIRSAT LLC ("VIRSAT", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of our clients, simulation participants, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your data across virsat.com, our virtual reality training systems, and associated enterprise services.
Zero Data Monetization
We never sell, rent, or trade your personal or training data to third parties for advertising or commercial exploitation.
Enterprise-Grade Security
All client transmissions and simulation telemetry are encrypted using industry-standard TLS 1.3 in transit and AES-256 at rest.
Transparent Control
You retain full ownership and control over your personal information, with clear mechanisms to review, update, or delete your data.
1. Corporate Identity & Scope
VIRSAT LLC operates specialized virtual reality safety training and augmented reality field verification systems for high-consequence industries worldwide. Our core product suite includes Life-Saving HabitsAWARE™, Life-Saving HabitsPRO™, Driving Pro Black Top™, Graded Road Simulator™, Process Safety™, and our AR field verification tool, HeadSafe™.
Our safety curriculum is designed for high-risk sectors such as Oil & Gas, Construction, Manufacturing, and Road Logistics. We cover critical, life-saving topics including Confined Space Entry, Working at Height, Energy Isolation, Defensive Driving, Hot Work, and Process Safety Fundamentals (PSF1-10).
This Privacy Policy applies to personal data collected via our corporate website, consultation inquiry forms, newsletter/article distribution channels, and enterprise demonstration staging environments.
2. Information We Collect
A. Information You Provide to Us
When you submit an inquiry, request a demonstration, download an industry whitepaper, or subscribe to our newsletter, we may collect:
- Full Name and Corporate Job Title
- Organization / Company Name
- Business Email Address and Direct Contact Phone Number
- Industry Sector (e.g. Oil & Gas, Construction, Road Logistics, Manufacturing)
- Operational Scope (e.g. number of operational sites, workforce size)
- Specific inquiry or safety curriculum topics of interest
B. Enterprise Simulation & LMS Telemetry
For enterprise clients deploying our VR/AR modules—whether assessing hazard identification in Confined Space Entry scenarios, tracking defensive driving habits in the Graded Road Simulator™, or verifying field checklists via HeadSafe™—learner performance metrics (such as module completion status, procedural accuracy scores, and reaction times) are processed strictly under the terms of the applicable Master Services Agreement (MSA) and Data Processing Addendum (DPA).
C. Technical & Device Information
When you access our online platforms, our servers automatically record standard telemetry: IP addresses, browser specifications, operating system, referring URLs, and interaction timestamps. Where cookies are enabled, analytical metrics are gathered in aggregate per our Cookie Policy.
3. Purposes and Legal Bases for Processing
We process your data under the following lawful bases:
- Contract Performance: To deliver requested simulator quotes, license provisioning, hardware delivery coordination (including VR headsets and simulator rigs), and technical enablement for our Service Implementation teams or Training Centers.
- Legitimate Business Interests: To safeguard our digital infrastructure against automated bot abuse (via Google reCAPTCHA v3), optimize site responsiveness, and maintain professional client communications.
- Explicit Consent: To send authorized safety research articles, webinar invitations, and product updates. You may withdraw consent at any time.
- Legal Compliance: To comply with applicable statutory, regulatory, accounting, or HSE compliance obligations.
4. Data Security & Confidentiality
VIRSAT maintains rigorous physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration:
- End-to-end encryption for all web and API communications (TLS 1.3).
- Role-based access controls (RBAC) restricting data access exclusively to vetted personnel.
- Encrypted database storage with isolated tenant environments.
- Time-limited cryptographic tokens for secure documentation downloads.
5. International Data Transfers
Because VIRSAT operates training centers, staging, and operational facilities across the United Arab Emirates (including our flagship Abu Dhabi Experience Center) and the United States (USA), your data may be transferred, processed, and stored in jurisdictions outside your country of residence. Where transfers occur across international borders, we implement recognized transfer mechanisms (such as Standard Contractual Clauses and adequacy determinations) to ensure equivalent data protection.
6. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying commercial, legal, auditing, and reporting obligations. Inquiries that do not proceed to an enterprise contract are typically retained for up to 24 months before secure deletion or irreversible anonymization.
7. Your Privacy Rights
Depending on your location (including rights under the UAE Personal Data Protection Law and the European Union GDPR), you have the right to:
- Access & Portability: Request confirmation and copies of your personal data held in our systems.
- Rectification: Request correction of inaccurate or incomplete personal details.
- Erasure ("Right to be Forgotten"): Request deletion of your personal records where retention is no longer legally required.
- Restriction & Objection: Object to processing for direct marketing or request restriction of specific processing activities.
- Withdraw Consent: Revoke marketing or cookie consent at any time without affecting prior lawful processing.
8. Contact Our Data Protection Team
If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or require assistance from our Data Compliance Officer, please reach out to:
VIRSAT Data Protection & Legal Compliance
Email: info@virsat.com
Regional Operations: Abu Dhabi, UAE & Plano, Texas, USA